Home Case Studies Partners Partners
 
Our Technical Support Services specialize in ISP support (both dial-up and broadband), and proprietary software application support. Customer Direct's TechDirect service is the perfect compliment for cost-conscious organizations that prefer to outsource the difficult task of 24/7 Help Desk Support.

Whether you require a full-time solution or need after-hours and weekend service, allow our Help Desk Support team to take care of your customers. Our proprietary, customizable incident tracking and reporting system keeps you informed of every Help Desk Support incident on a detailed or summary basis. We can customize this system to meet your specific Help Desk Support requirements.

Applications We Support

bullet

Residential Dial-up ISPs

bullet

Residential Broadband ISPs

bullet

Commercial Broadband ISPs

bullet

Hospitality Internet Support. Click here to learn more about GuestDirectSM

bullet

Airport Kiosk Internet access

bullet

End User Applications

bullet

Religious reference

bullet

Windows XP Security and user-control

bullet

Continuing Education programs delivered via CD/DVD